Communication Guidelines
📢 Communication Guidelines
How to Contact the Right Person in the Dos Palos-Oro Loma Joint Unified School District
The Board of Trustees is the legislative body of the Dos Palos-Oro Loma Joint Unified School District. They set the district’s vision, goals, and policies. To help you get the answers you need quickly, here are tips on whom to contact for what.
🧭 When to Contact a Board Member
Reach out to the Board of Trustees if your questions involve:
- Setting long-term goals or the vision for the District
- Policies (e.g., curriculum decisions, school attendance boundaries)
- Oversight of district facilities
- Approval of collective bargaining agreements
- Community relations or collaboration with other government agencies
➡️ For general questions or meeting logistics, start with the Superintendent’s Office.
🏢 First Stop for Many Questions: District Office
📞 Call: (209) 392-0200
District staff are ready to take your call and connect you to the right person or department.
📌 Department Directory
Superintendent’s Office
Contact for: Dotty Hernandez, Executive Assistant to the Superintendent (209) 392-0203
- Unresolved issues or concerns
- District policies or governance questions
- School board meeting agendas, minutes, and schedules
- Running for the school board
- General inquiries or suggestions
Educational Services
Contact for: Jessica Orozco, Administrative Assistant to Educational Services, (209) 392-0230
- Curriculum and textbooks
- Academic standards and test results
- Special education and ELL programs
- Student evaluations and placement
- Test score interpretation
- Inter-district transfers
- School registration
Human Resources
Contact for: Sherry Romero, Administrative Assistant to Human Resources (209) 392-0216
- Job openings and applications
- Substitute teaching
- Fingerprinting and background checks
- Employee onboarding
Business Services
Contact for: Desiree Bryant, Business Manager (209) 392-0209
- Budget questions (revenues and expenditures)
- Payroll and employee benefits
- Facilities construction and funding
- Parcel tax and senior exemptions
- Student nutrition services
Maintenance, Operations & Transportation
Contact for: Priscilla Fernandez, M&O Secretary (209) 392-0292, and Jacquelin Riley, Transportation Secretary (209) 392-0320
- Bus routes and passes
- Facility upkeep or concerns
- Using school facilities for community events
🧭 Not Sure Who to Call?
Start with the District Office at (209) 392-0200—they’ll guide you to the right place.
✅ Tips to Make Communication Effective
- Be clear about your concern and include relevant details.
- If your issue involves a specific school, try contacting the school directly first.
- If it’s unresolved, escalate through the appropriate department or to the Superintendent’s Office.
Problem Resolution and Escalation Protocol
Start Where the Work Lives
We want to make sure your questions and concerns are addressed quickly and effectively. The best way to do that is to begin with the person closest to the situation.
Start Here
If you have a concern, begin with the staff member directly involved (teacher, coach, or office staff). They are best positioned to understand the situation and often can resolve it quickly.
Step 1 – Direct Conversation
Speak directly with the staff member involved.
Most concerns can be resolved at this level.
Step 2 – School Site Administration
If the issue is not resolved, contact your school principal or site administrator.
You can expect a response within approximately 3 working days.
Step 3 – District Office
If the concern remains unresolved after working with the school, you may contact the District Office.
Escalation is appropriate if:
- You have not received a response from the school within a reasonable timeframe
- The issue requires district-level support or decision-making
- The concern involves school leadership
- There is a safety or legal concern
Concerns sent directly to the District Office may be referred back to the school for initial review.
Important Exceptions
You may contact the District Office directly for:
- Student safety concerns
- Allegations of harassment or discrimination
- Situations involving potential legal issues
- Concerns involving the school principal
These matters will be reviewed promptly.
Our Commitment
We are committed to:
- Listening carefully
- Responding in a timely and respectful manner
- Working collaboratively to resolve concerns
- Keeping the focus on student success
Starting at the level closest to the issue helps us respond faster and serve you better.